Frequently Asked Questions

No, we do not. We specialize in digital photo editing and photo retouching.

Yes, absolutely. Our services are perfect for vintage photos, photographers, wedding photographs, real estate photographers, real estate photography, acting and/or modeling headshots, artist catalogues, art galleries, and more. Contact us today to help you streamline your business. We are happy to provide brandless / custom label photo retouching and photo editing for all of your projects!

When a client has decided to go through with a project, we offer multiple avenues for clients to send their images.

Option 1: You scan your images yourself at a minimum of 300dpi and send us the scan(s).

Option 2: You mail your images directly to us. Your original photos will be mailed back to you with signature confirmation.

At Gulf Coast Image Design, we pride ourselves on being positive, open-minded and forward-thinking.

We will not accept any projects or imagery that promote racism, sexism, or extreme violence. However, historical images are exempt – We do not believe in shirking from history, even if unpleasant!

We do our best to keep the process as easy as possible.

1. Get a quote: Contact us today about your project and let us give you a FREE consultation.
2. Sign work contract, pay project deposit: All projects must:
   (a) have a job contract signed and
   (b) must pay 1/2 of the invoice up front as a non-refundable deposit before we will begin working on your project.
3. Send in your photos: Either per e-mail, DropBox, or snail mail. Whatever works best for you!
4. Wait for project completion.
5. Receive watermarked projects for customer approval: We will send you an e-mail with login information for your personal client portal in order to proof your images. Be sure to check your spam folder in case you cannot find the registration e-mail we sent you!
6. If approved, pay for the project: You will be invoiced for the remainder of your bill, which must be paid within 7 days of issuance. In cases of non-payment, you will be permanently blacklisted and you will not receive the final, non-watermarked images until your bill is paid.
7. Receive your images: Your final images (as well as any physical photographs sent to us) will be sent to you 1-2 business days after your payment successfully processes. All raw photographs are mailed back to the client with signature confirmation.

If your project has special requirements, such as being in a .PDF file, we can accomodate to your needs. All projects with multiple files are sent back to you within a .ZIP file for ease of transfer. Please let us know if you require special file types for your images.

Finished projects can be either downloaded through your client portal as a .ZIP file, or sent to you through DropBox. If you have given us raw photographs for us to scan, we will mail these back to you with signature confirmation. If you have another preferred method of receiving your final pictures, please let us know in advance.

With the advent of new technologies, we seek to make the payment process as easy as possible. Unless otherwise requested from a client, we use e-mail-based Square Invoices for our payment processing. However, per customer request, we also accept cash and Google Wallet. If you are a PayPal user, please let us know in advance.

Due to high risk for fraud and abuse, we cannot accept checks. We thank you in advance for your understanding and apologize for any inconvenience this may cause.

Need further assistance?

No worries – We are here to help! Contact us and we will be in touch with you as soon as possible.